20AWG 18 Core Coiled Cable

20AWG 18 Core Spiral Cable - Customer Case

How Our 20AWG Spiral Cable Solved a Customer's Test Equipment Failure Problem

One of our long term customers is a manufacturer of portable test and measurement instruments.

They encountered a recurring problem: their existing cables were prone to breakage after repeated stretching, leading to signal loss, unstable readings, and frequent downtime.

This problem severely impacted product reliability and customer satisfaction.

To solve this problem, we worked closely with their engineering team and recommended our 20AWG spiral cable-a solution specifically designed for devices requiring stable multi-signal transmission in a compact, scalable design.

The Customer's Challenges:

• Unstable signal when the cable is stretched or twisted

• Frequent conductor breakage due to poor elasticity

• Difficult assembly during connector termination

• Need a compact spiral cable that could be installed in a handheld instrument housing

How Our 20AWG Spiral Cable Helped:

1. Stable multi-signal output under continuous motion

The customer reported that after replacing the cable with our bare copper 20AWG conductor, signal accuracy immediately improved.

Even during repeated stretching, the readings remained stable, completely resolving the original "signal attenuation" problem.

2. Enhanced Durability and Longer Service Life

Our PUR outer sheath and flexible PVC insulation effectively reduce conductor stress during stretching cycles.

After more than 30,000 stretch tests, the spiral cable maintained its elasticity and internal structure, preventing unexpected failures.

3. Faster and Easier Assembly

According to customer feedback, the assembly time for connector terminations was reduced by more than 25% due to a clearer conductor layout and consistent insulation thickness.

Customer Outcomes:

Thanks to this upgrade, their testing equipment achieved the following goals:

• Higher measurement reliability

• Fewer customer complaints

• Lower maintenance and replacement frequency

• Higher internal assembly efficiency

• A more professional and durable product on the market